We understand that life (or a global pandemic!) can get in the way. Don't worry, we have got your back. When you book with Airguides, you have the flexiblity to change your trip dates and re-book when it suits you.
Our 'Book with Confidence' policy supports you in the following ways:
• NO CHANGE FEES •
Change your travel plans up to 28 days before departure, with no fees.
• FLEXIBLE DEPOST •
Cancel up to 28 days before departure and your deposit becomes a credit for future trips.
• COVID PROTECTION •
If you contract COVID-19 before you leave, or if government-imposed travel restrictions related to COVID-19 mess up plans, you can cancel your trip right up until departure day. Government-imposed restrictions include border closures, lockdowns, 'do not travel warnings' and new quarantine measures.
Just let us know (with a medical certificate, if applicable) and we’ll give you a 100% credit of what you’ve already paid to Airguides, with no expiry.
• SAFE TRAVELS •
As travel gradually recovers, we want to ensure our trips remain safe for everyone — for our travellers, storytellers, crew and tourism partners. Their health and safety are our top priority. We've got the latest COVID-19 Health & Safety Guidelines and our return to running trips will be done in a safe and responsible way.
